Terms & Conditions

Effective Date: September 17, 2026
Last Updated: September 17, 2026


Welcome to Kicked Pest Control (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and mobile messaging programs. By engaging our services, visiting our website, or opting into our mobile communication programs, you agree to be bound by these Terms.

1. Program Description & Services:


Kicked Pest Control provides residential and commercial pest inspection, prevention, and treatment services across Massachusetts. Our mobile communication program allows clients to receive transactional and operational text updates, including appointment confirmations, technician arrival notifications, service reminders, billing alerts, and customer support communications.

2. Customer Support & Contact Information:


If you need assistance, have questions regarding your service, or require technical support regarding our mobile updates, please reach out to us using the contact details below:

  • Company Name: Kicked Pest Control
  • Phone: 508-321-7378
  • Email: info@kickedpest.com
  • Mailing Address: 33 Broken Tree Rd, Medway, MA 02053


3. Complete Mobile Opt-Out Instructions (HELP and STOP):
How to Get Help:
Text HELP to 508-419-9102 at any time to receive customer support information directly via text message.
How to Opt-Out:
Text STOP to 508-419-9102 to cancel your subscription and opt out of all future text communications from Kicked Pest Control. Upon sending STOP, you will receive a single confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you explicitly opt back in.

4. Message and Data Rates Disclosure:

Message and data rates may apply for any text messages sent to you from us or sent to us from you. Rates are determined by your mobile carrier and individual plan. Please contact your wireless provider for details regarding your text and data plan charges.

5. Message Frequency:


Message frequency varies based on your service schedule, active service requests, and account activity. You may receive recurring messages related to ongoing treatment plans, seasonal reminders, and billing updates.

6. Carrier Liability Disclaimer:


Carriers are not liable for any delayed or undelivered messages. Neither Kicked Pest Control nor supported mobile carriers (including, but not limited to, AT&T, T-Mobile, Verizon, and Sprint) can be held responsible for failed, delayed, or misdirected delivery of messages due to network issues, coverage limits, or technical disruptions.

7. Privacy Policy Reference:


Your participation in our mobile messaging program and your use of our services are also governed by our Privacy Policy. For detailed information on how we collect, use, and safeguard your data, please review our full policy.

8. Service Terms & Payment:

  • Scheduling & Access: Clients must provide clear and safe access to the designated property areas at the agreed-upon appointment time.
  • Payment: Payments for pest control services are due upon receipt of invoice or per the specific terms of your service agreement.
  • Warranties: Any specific service guarantees or re-treatment warranties will be outlined in your individual service contract.


9. Governing Law:


These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Massachusetts.

10. Modifications to Terms:


We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting to our website. Your continued use of our services or participation in our text messaging program constitutes acceptance of the updated Terms.