Privacy Policy

Effective Date: September 17, 2026

Last Updated: September 17, 2026


Kicked Pest Control (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, utilize our residential and commercial pest control services, or communicate with us electronically or via mobile messaging.


1. Information We Collect:


We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Information”).

  • Contact Information: Full name, service address, billing address, email address, and phone number.
  • Service Details: Information about your property, service history, pest control requests, schedule preferences, and inspection notes.
  • Payment Data: Credit card numbers, bank routing information, and billing histories (processed securely via PCI-compliant payment gateways).
  • Technical & Website Usage Data: IP address, browser type, device identifiers, operating system, and interactions with our website collected through cookies and standard log files.
  • Mobile Messaging Consent Data: Phone numbers provided for SMS/MMS notifications, along with your explicit opt-in consent logs and text message interactions.


2. How We Use Your Information:


We use your Personal Information for legitimate business purposes, including:

  • Providing, scheduling, and managing pest control inspections and treatments.
  • Processing invoices, payments, and account balances.
  • Communicating with you regarding appointments, service updates, account alerts, and customer service inquiries.
  • Sending transactional and promotional text messages (where explicit consent is provided).
  • Complying with Massachusetts legal, regulatory, and environmental record-keeping requirements.
  • Maintaining administrative, technical, and physical safeguards to protect our networks and client databases.


3. Information and Sharing Disclosure:


 We do not sell, rent, trade, or share your Personal Information with third parties or affiliates for marketing or promotional purposes.


We may share your information only under the following limited circumstances:

  • Service Providers: We may share necessary details with trusted third-party vendors who perform services on our behalf (such as billing processors, CRM platform providers, messaging gateways, and web hosting services) under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required to do so by law, court order, or regulatory authority, or to protect the rights, property, and safety of Kicked Pest Control, our clients, or the public.


4. Mobile Information & SMS Privacy (A2P 10DLC / CTIA Compliance):


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be sold, rented, or shared with any third parties or affiliates.


Mobile opt-in data and phone numbers will only be transferred to trusted third-party service providers (such as our CRM or SMS platform providers) strictly for the purpose of enabling and delivering our text messaging services to you, or as required by law.


5. Massachusetts Privacy Rights & Data Security:


In compliance with Massachusetts Data Privacy Regulations (201 CMR 17.00) and Mass. Gen. Laws ch. 93H, we maintain a comprehensive Written Information Security Program (WISP) designed to:

  • Ensure the security, confidentiality, and integrity of customer personal records.
  • Protect against anticipated threats or unauthorized access to customer data.
  • Restrict physical and electronic access to personal records strictly to authorized personnel.
  • Encrypt all personal information transmitted across public networks or stored on portable devices.

If you are a Massachusetts resident, you have the right to request access to, correction of, or deletion of the personal information we hold about you, subject to legal and business retention obligations.



6. Cookies and Tracking Technologies:


Our website uses standard cookies and analytics tools to enhance site navigation and evaluate traffic trends. You can manage your browser preferences to refuse cookies, though some interactive features of our site may not function properly as a result.



7. Data Retention:


We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or environmental compliance requirements, and resolve dispute proceedings.



8. Updates to this Privacy Policy:


We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.



9. Contact Us:


If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Kicked Pest Control

Phone: 508-321-7378

Email: info@KickedPest.com

Mailing Address: 33 Broken Tree Rd, Medway, MA 02053